General InformationManufacturer: Netgear, Inc
Manufacturer Part Number: PMB0S52-10000S
Manufacturer Website Address: www.netgear.com
Brand Name: Netgear
Service Name: ProSUPPORT OnCall 24x7 Tech Support
Marketing Information: OnCall 24x7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.
With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24x7 Tech Support contract purchases are non-refundable.
Product Type: Service
Service InformationService Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7
Provided Support: Phone Support
Service Duration: 5 Year
Product Supported: Netgear Category S2
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